The myth of ‘Us vs. Them’

The point I’m trying to make is that the concept of an “Us vs. Them” is becoming increasingly outdated – not just from a global job market perspective, but from a career perspective as well. As we become more aware of this, we will begin to exchange our services more effectively, and navigate our careers in more dimensions than before – across cultures, social levels, languages, skills and geographical spaces.

However, there are huge risks in making the transition from a conventional job mindset to a more open, radical global job mindset. This could mean shifting from one culture to another, changing the way we communicate, adapting our products or services, and so on. But it is inevitable – the world is becoming increasingly advanced, and it requires a lot of expertise, collaboration and innovation to get there. But it can only do so if the solutions are applied in its proper context.

I’ll try to illustrate this from my own work experience.

Absorbing culture in the workplace

In October 2001, I got a job as an undergraduate research assistant at the University of Kansas’ technology research arm, and they got me programming Java interfaces for a NASA-funded space project. I was a newbie, but they made sure I stuck to the best practices and I learnt a ton from that. It was partly the culture, process, and project opportunity that I absorbed from the job. I took this with me to my next job after I graduated and returned home to Malaysia, after having no luck finding a job in the US at the height of the dot-com bust.

Cultural differences can create opportunities, and take them away

It was unfortunate that my new Malaysian job resembled primordial soup in comparison with the NASA project, with very primitive software practices, spaghetti code and other monstrosities (a work practice difference). It was also my first job in a completely new culture as almost all of my colleagues spoke in fluent Chinese rather than English (a language/cultural difference). This caused considerable tension that I was mostly assigned to projects where I worked by myself – but this proved to be somewhat profitable as I was capable of solely implementing entire systems from the database to the interface, due to expertise I gained from my previous work experience.

I left after 2.5 years, after realizing there was a corporate ceiling above me. The experience I gained developing bespoke, well-designed web applications was well-received by the next company who hired me, which was more diverse in their staffing. This was also reflected in their products, as cultural compatibility was less of a concern, allowing them to handpick developers that were truly proficient in their technical trade. Thus, the company culture mostly revolved around technology itself, and it was a very positive atmosphere to work in. This was an example of cultural diversity resulting in a positive work culture.

At this point, I was experiencing how culture made a difference to my opportunities and work perspectives in the two different companies, but it was only in my next job that I felt I needed to seek a better cultural fit in my career progression.

Seeking cultural fit for career reasons

Due to an unfortunate legal battle in the “diverse” company, it downsized and I joined a multinational telecoms company for my next job. It was here that I took part in projects that spanned multiple countries like the UK, France, Netherlands, Malaysia, India and Singapore – becoming sensitive to how damaging misconceptions about another person’s culture can be. I was also increasingly frustrated and confused when I found it hard to relate more Western ideas about innovation and design to my Malaysian colleagues. And as more people misunderstood me, I felt increasingly out-of-place and isolated.

Leaving my home country of Malaysia and coming to London to pursue a Masters in Human-Computer Interaction was an attempt to find a “career common ground” – and this is the point I want to stress: I believe that the boundaries that used to mark “Us vs. Them” are dissolving because job seekers everywhere are becoming more specific about their career goals, and because of this they may journey much farther out of their comfort zones (culture, family, language, etc.) to find a right match. It may not necessarily lead one to move from one country/state to another, but the movement of employees seeking “cultural fit” in their careers is already happening.

Some of us are taught to accept whatever opportunities that are presented to us, and not to be overly idealistic about our goals. But I believe that it’s in everyone’s hearts to serve in the areas they fit in best. I feel that as we move deeper into the 21st century, there will be an increase of savvy job seekers who are willing to sacrifice their previous experiences for new ones – and in so doing create new movements in job industries everywhere.

I met an old friend for lunch today. She was talking about making a big change in her life, and we were talking about how scary that whole process is. We talked a long time about the sort of ups and downs you go through when you make big changes like that – the fear of being alienated, of making the wrong choices, of not knowing exactly what to do, but more importantly – doing it alone.

Making these big changes in our lives, as we were brought up to value stable jobs and live comfortably, is akin to abandoning our roots, values, and partly, the security of the family community. While this isn’t ostracism, the abandonment comes from a lack of understanding – family and friends just don’t know what in the world we’re getting into and can’t give us the guidance, mentorship and support we really need. It’s not that they won’t – they just can’t.

And it’s just not about money or a place to stay. It big hurdle about surviving a change is the rite of passage that you need to go through to get started, establish yourself in a new place, and finally succeed.

Change Hurts

When I made a decision to leave a comfortable life in Malaysia, I got really depressed and my wife had to push me to get the visa done because I did not have the energy to do it myself. It was depressing selling away all the IKEA furniture that I painstakingly and lovingly bought and put together, some not even a year old. The worst was seeing the lovely Edefors oak table being draped by my wife’s grandmother with a plastic tablecloth to “protect” it – a very Asian thing.

Needless to say, it was sad to see my friends and family for the last time. I wasn’t sure how to react – how do you put on a face in front of some of your closest mates and tell them you’re leaving for good? Everything had to be done fast so I didn’t have time. What time I had, we just spent like good old days having meals and good laughs. Through all this, we had our visa turned down once and my wife and I had several arguments in the heat of anxiety. It wasn’t the best of times.

Yes, once the apartment and furniture was sold off, a big burden had lifted off. We were elated when my course acceptance came in the mail in the nick of time. We knew we had friends and relatives in London who were welcoming us with open arms. We knew and loved the city. I was excited about the course, and the possibilities. We felt God’s peace and felt that it was the right thing to do. But it was still a painful process – I have the memories of those things we went through, a testament of our journey.

I Network out of the Need to Survive

At times like these, real and authentic relationships were the only thing that got me back up and running. I could’ve said we survived on dreams and inspirations, or on the timely opportunities of job offers, or on the creature comforts like having our own accommodation. But friendships and precious encounters I’ve had from meeting like-minded people – people who share the same vision and goal – are the sorts of things that plant my feet firmly here in London: family, friends, coursemates, new friends I’ve met from the industry, colleagues.

Thinking back – these relationships didn’t just fall into my lap. Some relationships happened only because I went out and searched for it. Some took a lot more effort and time. But I knew that I needed it in order to survive. And that’s what change does to you.

Change forces you to take hold of what you need most in order to survive for the long run. It’s like being stranded on an island and re-learning the fundamentals all over again – what it really means to live. I don’t simply talk about the people I’ve met and how things “worked out” for me – as though others should try networking like it was putting on a new pair of jeans. These people mean much more to me than just opportunities.

You can tell yourself all you want about how inauthentic networking can be and how artificial that whole experience feels. Or, you can tell yourself that it sucks being alone with your ideas and that you need genuine relationships and genuine conversations over things that you really do care about.

For me, I did it because I knew no other way.