Posted in research, user experience on April 28th, 2011 Comments? »
Jared Spool does it again. He explains how two important aspects that are key to successful design teams: Direct exposure to user observation of team members for at least 2 hours in six weeks Each team member has to be exposed directly to the users themselves. Teams that have dedicated user research professionals, who watch [...]
Posted in cognition, research, usability, user experience on October 28th, 2010 Comments? »
I gave a presentation a few weeks ago at the NordiCHI 2010 research conference, based on some workI did about a year ago about how people use images on the internet. It was a diary study involving nine participants and I sought out to understand the motivations behind their image use activities. Most of the [...]
Posted in research, user experience on January 30th, 2010 Comments? »
It has been a long time since I’ve done a user interview. Months. I felt so out of touch, and I was desperate to get back into user research. When I finally succeeded in recruiting a participant a few days ago, I was elated. Okay, so it was someone I met on the London IA [...]